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Event Ticketing Operations Manager

Hala Yalla Super AppCasablanca, Morocco

30+ days ago

Job description

Job Description

Support the client, event managers, in-house designers and other 3rd party vendors leading up to the event, ensuring that both client and event requirements are met.
Find new opportunities and close new sales with clients
Developing growth strategies and plans
Managing and retaining relationships with existing clients
Increasing client base
Having an in-depth knowledge of business products and value proposition
Writing business proposals
Negotiating with stakeholders
Identifying and mapping business strengths and customer needs
Researching business opportunities and viable income streams
Following industry trends locally and internationally
Drafting and reviewing contracts
Reporting on successes and areas needing improvements

Duties and Responsibilities :

Apply for licenses, permits required with the relevant authorities.

Coordinate the set-up and production of the event on-site, ensuring the delivery of a high-quality event.

Required to work closely with the members of the team to collectively produce a successful event.

To handle multiple projects from entry-level to mega-huge events.

Logistics management and inventory control of all equipment, materials and any other items.

Highly Qualified Applicants will also be able to assist in overall business growth :

Activation & Growth – lead and oversee new logo partnerships, field strategy, budget, planning, prospecting, contract negotiation and implementation for the company’s ticket solution and B2B products.

Program Development & Innovation - Identify, analyze & evaluate marketing campaign strategy & business plans to demonstrate the company’s sustainable competitive advantage and value proposition in the market, while maintaining subject-matter expertise on custom content, influencers, digital sales, forecasts, data processing & education on the entertainment & technology space

Partner Strategy – a hands-on approach to building the business by effectively collaborating with cross-functional teams (marketing, product, account, customer service, finance & legal) to develop a partnership strategy and establish best practices for successful KPIs & OKRs for maximum growth acceleration and revenue enablement

Marketplace – knowledge of digital media, social media, influencer-marketing and competitive set with a deep strategic understanding of marketing campaigns and media plan development across various industries in which the product is functional

Partner Success – create strategic analysis by utilizing internal and external data processing systems for marketplace insights while providing pre- and post-sales support to senior-level executives to reach company revenue targets and maximizing partner revenues.

Requirements & Qualifications :

A degree in Business Administration, or Marketing, or Economics, or any related field

Three or more years of experience in Business Development focused on the area of ticketing, events management, entertainment, etc.

High-level communication skills

Stakeholder management skills

Proven ability to negotiate

Possess a good network of suppliers and contractors contacts.

Highly competent with excellent audiovisual knowledge and hands-on skills.

Able to take "common-sense" initiatives and make sound judgments and decisions.

Effective crisis management.

Good time management.

A passion for events and communication with an accurate eye for details.

Ability to handle pressure, multi-task and work within tight schedules / deadlines.

Calm, resourceful, independent and vigilant.

Experience with design and implementation of business development strategy

Conflict resolution

The ability to self-motivate and motivate a team

Experience working to and exceeding targets

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Manager • Casablanca, Morocco

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