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Graduate Analyst - Partner Operations

TemenosCasablanca, Morocco

30+ days ago

Job description

About Temenos

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.

We serve 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE

The Partner Operations Analyst will oversee key monthly reports, such as : Resources Report, License Fees Debt Report, Pipeline and Leads Report, and Processes and Database Reports. You will work in a fast-paced environment, you will have a global exposure and work with different cultures and stakeholders.

This will initially be a 1-year Internship with the possibility of extension into a full-time role.

OPPORTUNITIES

You will be in charge of the monthly Partner reports.
You will be in charge of Partner sales forecast / funnel reporting.
You will be in charge of Tforce accuracy for Partner Opportunities.
You will be in charge of Partner financials : Payables, receivables and negotiation of settlements.
You will provide information about Partner certified resources on demand.
You will oversee defining / agreeing on Partner certification goals and timelines.
You will document the steps in the end-to-end Partner process.
You will help the due diligence process for onboarding, extending and termination of partner contracts.
You will work closely with the Marketing team on any logo and providing the corresponding badges every time a Partner gets certified on Migration, Upgrades, Maintenance and Development, Cloud Implementation or Financial Inclusion (after they sign the addendum).

Skills

You should have previous experience as an Operations Analyst or similar role.

You should have aptitude with data collection, compilation, analysis and presentation (office 365 applications).

You should have excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately explain difficult issues; ability to think quickly and critically.

You should have ability to excel in a fast growing / fast paced environment delivering accuracy while managing to deadlines where appropriate.

You should have ability to prioritize workload and manage multiple projects and tasks.

You should have inquisitive, questioning mindset with close attention to detail; leaves no stone unturned and double-checks everything.

You should be fluent in English (French is a big plus).

VALUES

Care about the Partners ecosystem

Commit to maintaining the reports and documentation up-to-date

Collaborate with the wider Sales and Marketing team

Challenge the business to over-achieve

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Analyst • Casablanca, Morocco