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آخر تحديث: 4 منذ ساعات
Customer and Operations Assistant

Customer and Operations Assistant

Project GrowthMorocco, Morocco
We are seeking an exceptional individual to join our Product & Customer Support team as a.Customer and Operations Assistant. This multifaceted role involves providing support to our existing and fut...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Ops Migration Cloud Morocco - Technopolis - Sofrecom Maroc

Ops Migration Cloud Morocco - Technopolis - Sofrecom Maroc

Orange Digital VenturesMorocco, Morocco
Technopolis Bâtiment B0 2ème étage 11 100 SALA AL JADIDA - Morocco.Préparer et exécuter les migrations entre les 2 clouds et comprendre les activités et les problèmes pour apporter le support néces...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Pre - sales Cloud Engineer

Pre - sales Cloud Engineer

Arrow Electronics, IncMorocco, Morocco
The Pre-Sales Cloud Engineer "TAM" works closely with Business Development Team, and Account Directors, in the planning, execution and delivery of partner road maps and technologies.This role will ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Client Service Risk Administrator

Client Service Risk Administrator

McKinsey & CompanyMorocco, Morocco
Interest and / or experience in risk and professional standards issues.Proficiency in basic business software (e.Outlook, Excel, Word, PowerPoint). Excellent customer service orientation and ability t...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
ADMINISTRATEUR DATACENTER - WORKPLACE - DBA H / F

ADMINISTRATEUR DATACENTER - WORKPLACE - DBA H / F

TessiMorocco, Morocco
Intune, Azure AD, powershell), d.FW, WAF, reverse proxy, VPN…) , et d.Tous ces postes sont basés à Oujda, en présentiel, et nécessite une mobilité sur Oujda. Si vous aimez les challenges, venez rejo...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Group, Conference, and Events Manager

Group, Conference, and Events Manager

HiltonMorocco
A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirme...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Application Testing Volunteer

Application Testing Volunteer

TEXKOOPMorocco, Morocco
Texkoop, a dynamic last-mile logistics startup based in Lyon, France, is seeking a highly motivated and detail-oriented Mobile App Tester to join our team. As a Mobile App Tester, you will play a cr...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Analyste Technico-Fonctionnel en charge du partenariat

Analyste Technico-Fonctionnel en charge du partenariat

ConstellioMorocco, Morocco
Constellio est un éditeur logiciel canadien (Québec).Constellio développe et commercialise des logiciels libres pour aider les entreprises à devenir performantes dans la gestion de leur information...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
  • جديد!
(Senior) Policy Associate - UJALA Rabat, Morocco - J-PAL MENA

(Senior) Policy Associate - UJALA Rabat, Morocco - J-PAL MENA

J-PALMorocco
The UM6P-J-PAL Agricultural Lab for Africa (UJALA) is looking to strengthen its Policy team to support the implementation of impact evaluations conducted by a team of international researchers in p...أظهر المزيدآخر تحديث: 4 منذ ساعات
Sales Development Representative - SaaS B2B

Sales Development Representative - SaaS B2B

Pipeline GurusMorocco, Morocco
At Pipeline Gurus, we are dedicated to helping businesses achieve exponential growth through our Sales-as-a-Service platform. We are looking for a Sales Development Representative who shares our pas...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Auditeur

Auditeur

BNP ParibasMorocco, Morocco
Vous devez être le changement que vous voulez voir dans ce monde » Ghandi.Cette citation, à elle seule, pourrait résumer l’ambition du Groupe BMCI. Le monde change autour de nous et aujourd’hui, plu...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Technical Service Engineer - Southern Region

Technical Service Engineer - Southern Region

RocheMorocco, Morocco
Technical Service Engineer - Southern Region.Location Morocco, Morocco Category Customer Support Job Id 202306-114787.Dans le cadre du cycle client (Ventes, Déploiement et Suivi) et de la stratégie...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Research Associate, Education Project, Morocco Employment Lab, Morocco - J-PAL MENA

Research Associate, Education Project, Morocco Employment Lab, Morocco - J-PAL MENA

Abdul Latif Jameel Poverty Action Lab (J-PAL)Morocco, Morocco
The Morocco Employment Lab (MEL) is looking to hire a Research Associate to coordinate its research efforts to foster a culture of evidence-based policymaking in Morocco, conducted by a team of int...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Executive Assistant to the CEO (Remote - French & English fluent)

Executive Assistant to the CEO (Remote - French & English fluent)

Paradox InstituteMorocco, Morocco
Deep inside you are looking for a new adventure with….أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Power Systems Engineer - Water Energy Nexus

Power Systems Engineer - Water Energy Nexus

GHDMorocco, Morocco
POWER SYSTEMS ENGINEER – WATER ENERGY NEXUS.Driven by a global network of purpose-driven professionals who live and breathe the Power of Commitment, GHD is actively helping clients and communities ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Procure to Pay Manager

Procure to Pay Manager

DanoneMorocco, Morocco
Centrale Danone est à la recherche de son nouveau.A ce titre, votre pricipale mission sera de contribuer à l'optimisation du cash : . Contribuer à l’optimisation du cash et assurer la bonne exécution ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Project Quality Engineer specialist L2

Project Quality Engineer specialist L2

YazakiMorocco, Morocco
Worksite / Location : YMM Meknes Plant .Job Discipline : Quality Assurance Methods .Job Family : Quality Assurance Methods . Yazaki Corporation, a family-owned company, was founded in 1929 as the first...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Cell Manager

Cell Manager

Danone Waters (UK & Ireland) LtdMorocco, Morocco
Vous avez des connaissances techniques des machines et mode de fonctionnement des équipements process et conditionnement.أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
HR Compensation & Benefits and Administration

HR Compensation & Benefits and Administration

DHLMorocco, Morocco
Overall goals / Typical measures.Assist in managing the annual salary review process.Assist in conducting market intelligence competitiveness surveys. Tax authorities, Social and Labour Insurance Co...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
CSA Rare Disease Private Morocco

CSA Rare Disease Private Morocco

SanofiMorocco, Morocco
Responsible for all sales related and in-field promotional activities for Sanofi Specialty Care Rare Diseases portfolio.Responsible for disease related activities for the Rare Diseases portfolio wi...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
عرض العمل هذا غير متوفر في بلدك.
Customer and Operations Assistant

Customer and Operations Assistant

Project GrowthMorocco, Morocco
منذ أكثر من 30 يومًا
الوصف الوظيفي

We are seeking an exceptional individual to join our Product & Customer Support team as a Customer and Operations Assistant . This multifaceted role involves providing support to our existing and future customers as we scale. We are looking for candidates who have a strong passion for assisting people, a hunger for learning about our product, and effective communication skills with customers and internal teams.

Excellent written and verbal communication skills are crucial as you will engage with customers through chat, email, and phone. This role requires operating during UAE hours (11 AM - 7 PM).

Responsibilities :

  • Handle support requests and product functions across various platforms and tools
  • Ensure high customer satisfaction rates by resolving inquiries and issues
  • Create helpful content such as help articles and videos to onboard and guide customers
  • Contribute to the feedback loop by providing insights for product improvement
  • Develop a deep understanding of our Platform to effectively assist customers
  • Apply critical thinking skills to diagnose complex problems
  • Collaborate with support lead on documentation, escalations, and communication with other teams
  • Thrive in a fast-paced startup environment, embracing growth and learning opportunities

Requirements :

  • Excellent verbal and written communication skills in English
  • Ability to quickly grasp the complexities of our product
  • Proactive approach in engaging with customers and internal team members
  • Creative in enhancing customer experience through useful content suggestions
  • Strong investigative and critical thinking abilities
  • Eye for design and providing a good user experience
  • Benefits :

  • Opportunity for career growth and development
  • Mentorship from experienced team members from leading fintech companies
  • Competitive salary based on experience
  • Flexible working hours and autonomy in managing your schedule
  • Dynamic working environment that values your contributions
  • Commitment to diversity and fostering an inclusive workplace
  • Join our team and be part of an equitable and high-performing workplace where you can thrive and achieve your goals.