Responsibilities
Howmet Fastening Systems (HFS) is seeking IT Manager in Casablanca location
Specific Responsibilities Include
- Alignment with business direction : maintain IT plans and activities, while staying aligned with HFS BU & location objectives.
- Manage Casablanca major IT projects.
- Manage infrastructure and IS resources from HFS Casablanca location; to include training and mentoring where necessary.
- Provide IT support for Casablanca business systems, including process control.
- General management and monitoring of the location’s hardware and software, including purchasing.
- Site admin / user support role covering the location.
- Establish and adhere to an IT budget on an annual basis.
- Lead discussions with vendors / suppliers to effectively satisfy the requirements of the business, driving cost savings.
- Follow-up & escalation of site issues with the European Customer Service Coordinator, Fujitsu & central teams when required.
- Coordination / installation of hardware upgrades for out-of-support desktops, laptops & mobile devices.
- Work within the guidelines of the IT compliance and participate in the assessment process.
Other Duties And Responsibilities
Work alongside engineering departments for Smart Manufacturing implementations to help improve factory processes.Effectively communicate with site management teams, to include weekly meetings and Business Reviews.Utilize analytical tools where necessary to help drive business results.Governance and Reports : work with the IT Lead Team to ensure that plans for new IT systems are reviewed against Howmet’s global IT architecture standards and directions.Maintain effective working relationship with other HFS / IT teamsManagement of Cloud-based solutions, to include corporate ‘Cloud Review’ process & vendor engagement.Provide Local QAD / MFG / Pro Casablanca 1st level application support : user support and relationship with shared QAD team based in EuropeEducation
QUALIFICATIONS
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience And Background
Must have at least 5-10 years of experience in a manufacturing environmentStrong knowledge of IT infrastructure, including servers, networks, storage, and security.Excellent communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.Strong analytical and problem-solving skills.Ability to work effectively in a fast-paced, dynamic environment.Fluency in English is required, and fluency in additional European languages is desirable.Proven interpersonal and leadership abilities to proactively lead a team of managerial and professional people and to interact effectively with individuals and groups both internal and external to the company and at all organizational levels.
Skills
IT infrastructure knowledge, PC Clients and ServersNetworking (including Cisco OS), VLANs, NAT, Cisco IPT, VMWare, Printers, Active Directory, iOS & AndroidSQL server 2016 / 2019 + basic DBA skillsServiceNow ticket escalations for European teamERP 1st Level Support / EscalationsDeskside user supportWindows operating systems (10+, 2018+)Office 365 applicationsMicrosoft Power Platform (PowerBI, PowerAutomate, etc.)Good interpersonal skillsCompliance awarenessLeadership trainingProject management experienceAbility to communicate with stakeholders at all levels of the business