Business and Sales Support Partner - ANAPEC

Job Description

We are seeking to hire a dedicated, organized, and efficient  "Business and Sales Support Partner - ANAPEC f / m"  to join our team. You will work closely to coordinate and complete position's tasks as follow :

Responsibilities :

Sales orders processing and reporting North Africa, logistics North Africa (import, export), Purchasing North Africa (direct, indirect), Regional CRM Responsible, Master Data maintenance, open Receivables and Payables follow-up, Processes creation, maintenance and follow-up, Audit requests.

Missions :

• Sales Support and Logistics NA : Sales orders fulfilment Responsible (Ensure all orders invoicing process for projects, spare parts and services) for North Africa entities : Sales document creation in SAP SD,Shipment, customs process and delivery follow-up,Invoicing and ensuring customer delivery,Receiving customers delivery claims and clarification with all stakeholders,Supply chain : Purchase orders to internal and external suppliers,Export / Import documents verification,Delivery Follow-Up,Import Follow-up,Warehousing,Stocks management,Division Point of Contact with Local Indirect Purchasing team for Needs, quotes and orders transmission and follow-up,Internal Indirect Purchasing processes supervision,Payables follow up,
• Logistics partner for North Africa entities : Quotes requests to international freight forwarding companies,Quotes clarification, negotiation and approval for goods transport,Shipping follow-up,Imports process follow-up and support with local LOF team,Export operations execution and Follow-up,Shipping documents verification, amendment and approval,Goods Delivery supervision,
• Sales reporting Africa : Responsible to record, track and analyse sales figures for Africa entities,Monthly sales report preparation,TNS (Total Net Sales) forecast adequacy and update based on Hot Projects and Orders on Hand,P&L analysis and costs forecast reviews,Costs improvement and monitoring,
• Regional CRM Responsible for Africa : CRM implementation,Users documentation preparation,Users trainings and support,Ensuring accesses to all users,Handling Amelioration Topics,
• Cash Collection for North Africa : Recurrent reminders by mail and calls to customers with due payment,Payment received verification,Requesting Dunning letters if needed,Monthly aging balance check and update,Customers blacklist process implementation and update,Agreement on Debt Payment plans with customers
• SAP Master Data Maintenance : Customer and supplier master data maintenance : Ensuring Customer and supplier creation process (forms filling and documents retrieving),Request to Customer master data central for customer creation and to local GS (Global Services) team for Supplier creation,Ensuring quality of existing master data and request changes if needed,Material Master Data maintenance : Material creation on SAP and Material number attribution,Material Transfer Price insertion request to Controlling,
• Administrative responsible, Processes management and audits : Administrative responsibilities : Ensuring all administrative documents are available for use and archived correctly,Division cars fleet management (Insurance, technical check-ups, replacement and fuel cards follow-up),Space management,Internal communication,Processes : Processes maintenance and archiving,Processes creation,Processes compliance supervision,Deviation detection, correction and documentation,Audits : Receiving all audit requests regarding Data Security, Purchasing, Finance, CTG, Compliance, Legal and external auditors on behalf of the Department as the Audit Point of Contact,Handling all Audit requests from ISP (Information Security & Privacy), Purchasing, Finance, CTG, Compliance, Legal and external auditors,Following, solving and archiving all the Audits documents and findings,

Qualifications