Business Development Manager

Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent.

African communities currently reap less than 2% of a BPO market worth a staggering $430 billion annually. We are changing this.

Specializing in digital and AI operations, omnichannel customer support, and trust and safety solutions for some of the world’s largest tech and media companies, we are providing the continent’s university-educated youth with the skills necessary to build a meaningful career in the global digital economy. All whilst delivering industry-beating excellence for our clients.

As a culture, we’re Silicon Valley meets ECOWAS — English et en Français. We’re smart, dynamic, and ambitious. And we’re on a mission to win for our clients and for our people

A BOUT H UGO

WHAT YOU'LL BE DOING

As Business Development Manager (BDM) at Hugo, you play a vital role in driving the growth and success of our organization. You can expect to get involved in strategic planning, sales management, and relationship building, all aimed at identifying and pursuing new business opportunities and supporting the Sales and Revenue teams

Key Responsibilities :

• Identifying key business opportunities through market research to recognize emerging trends, potential clients, and competitive landscapes to find areas for growth and formulate strategies to capitalize on these opportunities.
• Collaborate with Marketing team to come up with innovative campaigns to bring in new business / clients and opportunities
• Engage in the sales process, which includes generating leads, preparing proposals, negotiating contracts, and closing deals.
• Represent Hugo by attending events as an attendee or exhibitor
• Proactively engage potential clients via comment, DM, call, email, and engage on different platforms with the goal of engaging with different brands, personas, and people, to identify problem statements and match them to our solutions
• You will build your brand as an SME and will be a great citizen and contributor to our community / industry

WHAT QUALIFICATIONS YOU’LL NEED

Competencies :

Experiences

Travel :

Location :

WHAT WE PROVIDE

Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture. We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.

PRIVACY STATEMENT

Any information you submit to Hugo as part of your application will be processed in accordance with Hugo’s Privacy Policy .

EQUAL OPPORTUNITY STATEMENT

Diversity, equity and inclusion are part of our DNA. Promoting and, where possible, improving diversity, equity and inclusion are a value-based and commercial necessity. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, gender identify, sexual orientation, neurodiversity, disability, or any other legally protected status