Level Description
Technician’ Leveling Guide consists of jobs that accomplish work through a specialized knowledge or skills gained through a combination of vocational education, training, apprenticeship (craft, skilled and semi-skilled), and experience. This career stream will be most commonly applied to manufacturing technician job profiles.
Market Summary
Provides problem resolution and technical assistance to customers.
Impact
- Journey level. Applies intermediate technical knowledge of methods, regulations, equipment, tools, systems, controls, procedures, and / or essential regulations for assigned work.
- With limited guidance, prioritizes and executes responsibilities effectively for a single knowledge / technical area or group of related tasks / subject matter areas.
Communication
Communication is internal and largely around giving / receiving basic information such as instructions, work processed and directions; with some interpretation of policies.Elevates questions, problems and significant challenges to more senior employees for direction or subject matter expertise.Innovation
Independently recognizes and resolves basic, routine, or common / repetitive and occasionally non-routine problems. Seeks assistance on complex issues and refers non-prescribed matters.Performs a wide variety of straightforward to moderately complex work tasks.Knowledge
Demonstrates knowledge proficiency in most concepts, methods, terminology, codes, quality standards, and specialized job requirements.Has attained all legal / operational certifications and licensures needed for job and level to be considered fully functioning in the position.