Entreprise :
ALTEN DELIVERY CENTER MAROC , Filiale du leader mondial de l’ingénierie et du conseil en technologie créé en 2008 et présent à Fès, Rabat, Tétouan et Casablanca, compte aujourd’hui plus de 2300 consultants et vise un centre d’excellence de 3100 consultants ALTENiens en fin 2024. Avec plus de 90 recrutements par mois, ALTEN Maroc est désormais un acteur majeur de l’insertion professionnelle des ingénieurs. Nous accompagnons nos clients, leaders de l’Industrie dans leurs stratégies de développement dans les domaines de l’automobile, du ferroviaire, de l’IT, de la R&D et des Télécoms & Médias.
Rejoindre ALTEN MAROC c'est bénéficier :
- Des parcours professionnels diversifiés avec des opportunités de carrière, une mobilité interne, sectorielle, géographique et métiers.
- Des formations certifiantes et diplômantes.
- Des événements réguliers pour combiner bien être et performance.
Poste :
The SLQM handles quality undertakings during the serial life of a Powertrain Family Program or Propulsion Generation to ensure that quality product / system targets are achieved on a worldwide perimeter. For that, the Serial Life Quality Manager is expected to carry out the following activities and responsibilities :
Build and drive the quality convergence plan per product to achieve the objectives defined by the quality contracting authority (CX).Make a projection of quality results within their field of activity. Break down indicators, warranty claims (3MIS - 12MIS & 24MIS), warranty costs (24MIS & 60MIS), and other CX KPIs.Mobilize all stakeholders for field issues in coordination with Quality Plant Managers, Supplier Quality and Control Tower, and manage the escalation process to ensure efficient and rapid responsiveness for quality issues.For overseas applications, mobilize and coordinate the core team when dealing with TOP10 core engineering issues from the Regions.Manage the treatment of the portfolio of Engineering Quality issues (QIT), ensuring records are maintained in GIM / PLM.Support the Issue Engineering pilot with all quality data, methodologies (problem solving), and reports (one-pagers).Ensure that production non-conformities are handled by the factory quality services.Provide the quality synthesis for warranty tables, FEW, and ECI CX meetings.Establish, with the Safety expert, the Risk Assessment in the case of a "Safety Alert Sheet".Identify potential service campaigns and escalate to the CX Field Action organization for instruction and decision.Ensure that Lesson Learned elements from serial life quality are taken into account by projects under development.Main Activities :
The SLQM’s endeavors have direct impacts on the performance of the quality objectives (failure rate, guaranteed cost, warranty failures, NCBS survey, etc.). As part of PRS product quality targets in mass production across a worldwide perimeter, the SLQM is the prime contractor for quality-related topics, ensuring the satisfaction and expectations of customers are met or exceeded. For that, the SLQM is expected to apply relevant existing procedures and lead / attend dedicated rituals.
Results to Produce :
Ensure the achievement of quality objectives of CX for PRS.Propose technical solutions to be applied in mass production and by the Aftersales division for handling customer field quality concerns.Decide on the resolution of a customer field quality issue.Propose customer modernization scenarios.Represent PRS towards CX, MFG, and Aftersales during the CUQ / Crisis CellProfil recherché :
A qualified Engineer (BAC+5) with 2 to 4 years of experience in a technical and industrial environment, bringing a solid foundation in quality management and cross-functional project collaboration.
Technical Skills :
Proficient in problem-solving methodologies and quality processesSolid understanding of product design (including system and architecture-level design)Familiar with industrial processes and production environmentsExperienced in project work and managing deliverablesSkilled in navigating and contributing within collaborative and cross-functional contextsManagerial and Interpersonal Skills :
Strong ability to convince, communicate, and effectively manage quality issue resolutionCompetent in risk analysis and understanding the impact of potential issuesProven ability to mobilize and lead transversal teams toward shared objectivesDemonstrates autonomy and adaptability in learning and applying new tools and proceduresHigh level of rigor and attention to detailAdresse de notre siège :
Rabat 10000 Rabat
Traits de personnalité souhaités :
Recherche de nouveauté Ambition Besoin de réflexion Besoin d'autonomie Implication au travail
4K Matching global N / A N / A FineTunePro COMPÉTENCES N / A Kapacity Revealer PERSONNALITÉ Feel Good CULTURE
Ici, vous pouvez retrouver un taux de recommandation de cette offre pour vous, ainsi que des informations pour mettre en avant votre candidature. pour consulter ces informations personnalisées.
ReKrute vous offre ce pour mieux vous connaitre et valoriser vos candidatures. dès maintenant, cela ne prend que 5 minutes maximum.