Chargé de Clientèle - Fès - Bilingual FR ENG

We are recruiting bilingual (FR ENG) customer advisors to assist customers in difficulty in a spirit of loyalty and satisfaction by providing a complete and reliable response to their request. In This Context, You Will Be Responsible For Receiving calls from customersListening to and diagnosing their needs in order to provide them with the appropriate solutionApply the defined processes and master the use of toolsReport any information to identify a malfunction or improve a procedureContribute to the smooth running of the departmentEnsure that the qualitative and quantitative objectives set by the management are met Profile Sought A first experience in customer service is desirableA perfect command of the English and French language (oral and written),A sense of listening and service,A good knowledge of computer tools,Assiduous, involved, punctual We Offer Attractive remuneration (fixed + bonus)Permanent contract from the first day of training;100% paid trainingAttractive social benefitsTransportation provided upon integration

• Like all the positions in our company, this position is open to people with disabilities.
• Chargé de Clientèle - Fès - Bilingual FR ENG
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