Customer service representative – inbound calls (international logistics).

Profil Recherché

Answer inbound calls from clients regarding their international shipments and logistics inquiries

Provide timely, accurate, and professional assistance and information

Resolve customer issues efficiently and escalate complex cases when necessary

Maintain detailed records of customer interactions in the CRM system

Collaborate with other departments to ensure smooth operations and customer satisfaction

Avantages sociaux et autres

ompetitive salary and benefits

Comprehensive training and ongoing professional development

Friendly and supportive work environment

Opportunity to grow within a global company

Amplitude horaire

Rotating hours (44h / week)

Salaire Net + primes

Interesting package (Fixed salary + attractive bonuses)