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الاتصالات السلكية واللاسلكية وظائف في Morocco

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الاتصالات السلكية واللاسلكية • Morocco

آخر تحديث: منذ أكثر من 30 يومًا
Senior IT Analyst (AA)

Senior IT Analyst (AA)

Air ArabiaMorocco, Morocco
Provides front line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. Responds to, documents, and resolves service issue...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Customer and Operations Assistant

Customer and Operations Assistant

Project GrowthMorocco, Morocco
We are seeking an exceptional individual to join our Product & Customer Support team as a.Customer and Operations Assistant. This multifaceted role involves providing support to our existing and fut...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Data Engineer Morocco - Sala Al Jadida - Orange Business

Data Engineer Morocco - Sala Al Jadida - Orange Business

Orange Digital VenturesMorocco, Morocco
Morocco - Sala Al Jadida - Morocco.Au sein de CIO, le portefeuille Data&Referential « Data » contribue à la transformation d’Orange Business avec la mise en œuvre de solutions digitales, en France ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Pre - sales Cloud Engineer

Pre - sales Cloud Engineer

Arrow Electronics, IncMorocco, Morocco
The Pre-Sales Cloud Engineer "TAM" works closely with Business Development Team, and Account Directors, in the planning, execution and delivery of partner road maps and technologies.This role will ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Sous Chef de Cuisine

Sous Chef de Cuisine

Accor HotelsMorocco, Morocco
Chez Hôtels Fairmont, nous offrons à nos clients la meilleure expérience dans l’hôtellerie au sein de chacun de nos établissements. Nous savons que pour fournir les meilleurs services à nos clients,...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Consultant SAP FICO

Consultant SAP FICO

Gentis RecruitmentMorocco
Our client is a listed European group that carries out projects in.Need support on all levels for all Group subsidiaries using SAP FI / CO (16 countries - 47 companies). Support and process all daily ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Associate IT Support Analyst

Associate IT Support Analyst

Maersk GrowthMorocco, Morocco
As an international business on a high-tech journey, we don't just transport millions of tons of cargo.We're leading a digital revolution in global trade, creating opportunity for millions of custo...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Scrum Master

Scrum Master

BNP Paribas Bank NVMorocco, Morocco
Level of experience Study level Location « Vous devez être le changement que vous voulez voir dans ce monde » Ghandi.Cette citation, à elle seule, pourrait résumer l’ambition du Groupe BMCI.Le mond...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Product Responsible

Product Responsible

YazakiMorocco, Morocco
The position description is a description of a particular position within YAZAKI Europe.It outlines the position's allocation in the organisational context, the general purpose of the position, the...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
SEO Content Writer (Remote)

SEO Content Writer (Remote)

hostingerMorocco, Morocco
Hostinger is a tech company based in Lithuania that provides web-hosting services.With a team full of marketing professionals we are looking for an experienced SEO Content Writer to help the busine...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Blockchain Developer

Blockchain Developer

OvermindMorocco, Morocco
Overmind is a platform where web3 developers compete on coding puzzles to earn prizes and on-chain credentials.Our mission is to enable more developers to enter web3, prove their creativity, and ac...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Engineering Admin – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco

Engineering Admin – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco

Four Seasons Hotels and ResortsMorocco, Morocco
Engineering Admin – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco page is loaded.Engineering Admin – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco. Rabat time typeFull time posted onPosted Today j...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Responsable opérations Middle Office / Back Office-(H / F)

Responsable opérations Middle Office / Back Office-(H / F)

Société Générale MarocMorocco, Morocco
En tant que Responsable opérations Middle Office et Back Office au niveau de la Direction des opérations de marché, vous aurez pour mission d'organiser et piloter les activités de votre département...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
SDN Integration Engineer

SDN Integration Engineer

NI Network InfrastructureMorocco, Morocco
Come create the technology that helps the world act together.Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Butler

Butler

Marriott InternationalMorocco, Morocco
Job Number 23114993 Job Category Rooms & Guest Services Operations Location The St.Regis La Bahia Blanca Resort Tamuda Bay, 267 Route Fnideq, Fnideq, Morocco, Morocco VIEW ON MAP Schedule Full-Time...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Electrical Engineer - FEED Fuel Switching

Electrical Engineer - FEED Fuel Switching

GHDMorocco, Morocco
ELECTRICAL ENGINEER – FEED FUEL SWITCHING.Driven by a global network of purpose-driven professionals who live and breathe the Power of Commitment, GHD is actively helping clients and communities na...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Stagiaire Web designer sur Renault Trucks Maroc H / F

Stagiaire Web designer sur Renault Trucks Maroc H / F

GBHMaroc
Stagiaire Web designer sur Renault Trucks Maroc (H / F).Analyser les besoins de lentreprise et le cahier de charges.Établir la charte graphique et lidentité visuelle du site.Concevoir les éléments gr...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Cell Manager

Cell Manager

DanoneMorocco, Morocco
Vous avez des connaissances techniques des machines et mode de fonctionnement des équipements process et conditionnement.أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Java Software Engineer

Java Software Engineer

Netcompany-IntrasoftMorocco, Morocco
As a Java Software Engineer, you will play a vital role in designing, developing, and maintaining Java-based applications. Leveraging your strong technical expertise and problem-solving skills, you ...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Junior Corporate Financier (Remote Internship - Finance)

Junior Corporate Financier (Remote Internship - Finance)

TALENTKOMPASS deutschlandMorocco, Morocco
Are you keen on building a career in the finance industry? TalentKompass Deutschland, a leading Human Resources company based in Germany, is on the lookout for a Corporate Finance Intern to join ou...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
عرض العمل هذا غير متوفر في بلدك.
Senior IT Analyst (AA)

Senior IT Analyst (AA)

Air ArabiaMorocco, Morocco
منذ أكثر من 30 يومًا
الوصف الوظيفي

Job Purpose

Provides front line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. Responds to, documents, and resolves service issues in a timely manner according to SLAs. Diagnoses hardware software faults and solves technical and application problems ensuring productivity is in line with set measures and client’s adopted policies and procedures.

Key Result Responsibilities

Acts as the main contact point for operations service center, takes ownership of reported issues, responds to enquiries promptly, provides proper and accurate information and feedback ensuring problems are being recorded and tracked throughout the entire process.

Conducts root cause analysis to evaluate and resolve complex problem situations,

develops checklist for typical problems, whilst providing Level 1 support, routes unresolved issues in the right direction among the internal teams.

Researches, diagnoses, and troubleshoots systems, network problems and hardware and

software fauIts,identifies resolutions to technical problems and responds within agreed time limits to call outs.

Assists with the implementation of processes and service level agreements of incidents management and service request management.

Participates in the creation of support knowledge base by communicating IT support manuals, technical notes and articles.

Reviews and analyzes all technical issues incidents and produces reports on various intervals to highlight main causes for findings and thereby suggest,Iead the implementation of technology processes in ISA to assure those analyzed incidents are not repeated.

Assists technical experts in evaluating, testing, and implementing new technology such as systems and platforms.

Key Result Responsibilities - Continued

Utilizes different communication channels and tools to directly support or remotely guide end users in the different enquiries and problems raised, these channels include personal visits, telephone calls, e mails, web, chat etc.

Responsible for proper recording and closure of claims, generates timely reports of different nature to capture support services activities when required.

Installs, configures, monitors and maintains computer hardware operating systems, applications and networks, replaces parts and upgrades existing ones when and as needed.

Supports the roll out of new applications sets up new users accounts, profiles and passwords. Builds good working relationships with stakeholders, business users, suppliers, vendors and other technical teams to resolve any issues related to their provided services and products.

Assists in establishing and maintaining a complete and accurate record of all IT assets in ISA and for clients as needed.

Performs any other additional duties as directed by the line manager.

Qualifications (Academic, training, languages)

Bachelors Degree in computer engineering, Computer Science, Information Technology.

ITIL Certified

CCNP,CCIE,MCSE,RHEL Certification.

Fluent in French & English..

Work Experience

3 to 5 years in IT infrastructure support, service desk, 24x7 critical operations preferably in aviation experience with low cost airline is a plus.

Proven record in implementing and monitoring infrastructure projects.

Holistic IT knowledge in heterogeneous technology environments experience with different types of end to end technology stacks.

Working experience in Managing operations and technology platforms both internally and externally hosted.

Proven skills in analyzing data, identifying pitfalls and recommending solutions.

Possesses effective persuasive, negotiation, problem solving and decision making skills.

Employes technical expertise and interpersonal relations to execute new initiatives that support ISAs objectives.

Demonstrates the ability to contribute and successfully deliver against business strategy and set KPI

Aviation domain preferred.