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Hotel • Morocco

Dernière mise à jour : il y a 7 jours
Dir-Sales & Marketing-C

Dir-Sales & Marketing-C

Marriott InternationalMorocco, Morocco
Job Number 23157544 Job Category Sales & Marketing Location The St.Regis La Bahia Blanca Resort Tamuda Bay, 267 Route Fnideq, Fnideq, Morocco, Morocco VIEW ON MAP Schedule Full-Time Located Remotel...Voir plusDernière mise à jour : il y a plus de 30 jours
Réceptionniste

Réceptionniste

EXPERIENCIAHBouznika, Casablanca-Settat, MA
Quick Apply
Vous souhaitez évoluer dans un cadre raffiné où votre rôle est clé dans la création d’une expérience client exceptionnelle ?. Accueillir chaque client avec professionnalisme et bienveillance, tout e...Voir plusDernière mise à jour : il y a plus de 30 jours
Country Reservations Agent

Country Reservations Agent

SelinaMarrakesh, Morocco
Our Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle : to experience our planet’s most beautiful places, to build communi...Voir plusDernière mise à jour : il y a plus de 30 jours
Host / Hostess

Host / Hostess

Palmeraie Rotana Resort - MarrakeshMarrakech, Morocco
Offer consistently professional, friendly, warm and engaging service.Welcome Guests to the assigned outlet, receive and conduct Guests to tables, ensure that they are attended to and be available f...Voir plusDernière mise à jour : il y a plus de 30 jours
Barman / Barmaid

Barman / Barmaid

Hyatt Regency TaghazoutAgadir Ida-Outanane Prefecture, Morocco
At Hyatt Regency Taghazout Bay, we are committed to creating memorable experiences for our guests.We are currently seeking a highly motivated and passionate Bartender (Barman / Barmaid) to join our t...Voir plusDernière mise à jour : il y a plus de 30 jours
Night Manager

Night Manager

HiltonMorocco
A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in...Voir plusDernière mise à jour : il y a plus de 30 jours
Analyst, Strategic Consulting

Analyst, Strategic Consulting

Jones Lang LaSalle SASRabat, Morocco
Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their hea...Voir plusDernière mise à jour : il y a plus de 30 jours
Head of Marketing Strategy & Analytics (Bangkok Based, Relocation Provided)

Head of Marketing Strategy & Analytics (Bangkok Based, Relocation Provided)

AgodaMarrakesh, Morocco
Agoda is an online travel booking platform for accommodations, flights, and more.We build and deploy cutting-edge technology that connects travelers with more than 2. Based in Asia and part of Booki...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Specialist

Customer Support Specialist

Planet paymentPro Hotel Software, Morocco
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, softwar...Voir plusDernière mise à jour : il y a 18 jours
Directeur(trice) du Spa et Wellness (H / F)

Directeur(trice) du Spa et Wellness (H / F)

COREcruitmentMorocco, Morocco
Directeur(trice) du Spa et Wellness - Hôtel de Luxe (H / F).Expérience : Wellness, Thalasso, Spa Clinique.Salaire : USD 3000 NET per month plus benefits. Rejoignez l’équipe de cet établissement 5 • et c...Voir plusDernière mise à jour : il y a 18 jours
Managing Director - Luxury Hospitality - Mauritius

Managing Director - Luxury Hospitality - Mauritius

Michael PageMorocco
As Managing Director, you will take full leadership of the Group's strategic direction, ensuring sustainable growth, financial performance, and exceptional guest and employee experiences.Your key r...Voir plusDernière mise à jour : il y a plus de 30 jours
Operations Manager

Operations Manager

MTS GlobeMorocco, Morocco
MTS GlobeMTS Globe is the biggest independently owned incoming company in Europe.Our network includes 65 destination offices in 19 countries in and around the Mediterranean Sea, the Atlantic Ocean,...Voir plusDernière mise à jour : il y a plus de 30 jours
International Hotel Sr. Sales Manager, Remote Opportunity

International Hotel Sr. Sales Manager, Remote Opportunity

Renard International Hospitality Search ConsultantsBased in Morocco or Internationally
Can be Morocco based or anywhere in the world! Regular trips to Morocco required tell us in your application why you are qualified where you have done this and your compensation level please)A lead...Voir plusDernière mise à jour : il y a plus de 30 jours
Director of Talent and Culture

Director of Talent and Culture

Accor HotelsMorocco, Morocco
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.This position reports to the General Manager, is part of the Executive Committee and is a Division head role.The...Voir plusDernière mise à jour : il y a plus de 30 jours
Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco

Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco

Four Seasons Hotels and ResortsMorocco, Morocco
Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco page is loaded.Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco. Rabat time typeFull time posted onPosted Today...Voir plusDernière mise à jour : il y a plus de 30 jours
Laundry Manager

Laundry Manager

Radisson Hotel GroupMorocco, Morocco
Do you like keeping up appearances? Are you passionate about having pillows plumped to perfection, mirrors gleaming and team sparkling? Then why not come and join us at the Radisson Hotel Group to ...Voir plusDernière mise à jour : il y a plus de 30 jours
MA - Key Account Manager - Advertising - Jumia (Full Time)

MA - Key Account Manager - Advertising - Jumia (Full Time)

JUMIA GROUPMorocco, Morocco
Jumia is the leading pan-Africa e-commerce platform.Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient ...Voir plusDernière mise à jour : il y a plus de 30 jours
Technicien polyvalent

Technicien polyvalent

AccorSofitel Rabat Jardin des Roses, Rabat, Morocco
Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez....Voir plusDernière mise à jour : il y a 7 jours
Guest experience agent

Guest experience agent

Fairmont Royal Palm MarrakechMarrakesh, Morocco
Fournir un service attachant, sincère et personnalisé est une des façons pour nos collègues de la Réception de transformer de simples moments en souvenirs inoubliables pour nos clients.Soyez un amb...Voir plusDernière mise à jour : il y a plus de 30 jours
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Dir-Sales & Marketing-C

Dir-Sales & Marketing-C

Marriott InternationalMorocco, Morocco
Il y a plus de 30 jours
Description de poste

Job Number 23157544 Job Category Sales & Marketing Location The St. Regis La Bahia Blanca Resort Tamuda Bay, 267 Route Fnideq, Fnideq, Morocco, Morocco VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required :

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred :
  • 4 year college degree.
  • Demonstrated skills in supervising a team.
  • Lodging sales experience.
  • Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities
  • Manages the development of a strategic account plan for the demand generators in the market.
  • Manages the property's reactive and proactive sales efforts.
  • Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
  • Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
  • Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
  • Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
  • Attends sales strategy meetings to provide input on weekly and overall sales strategy.
  • Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
  • Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
  • Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
  • Serves as the sales contact for customers; serves as the customer advocate.
  • Serves as hotel authority on sales processes and sales contracts.
  • Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
  • Participates in sales calls with members of the Sales and Marketing team to acquire new business and / or close on business.
  • Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
  • Supports the General Manager by coordinating crisis communications.
  • Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
  • Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and / or other appropriate stakeholders.
  • Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
  • Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.
  • Interfaces with regional marketing communications for regional and national promotions pull through.
  • Performs other duties, as assigned, to meet business needs. Building Successful Relationships
  • Develops strong partnerships with local organizations to further increase brand / product awareness.
  • Develops and manages internal key stakeholder relationships.
  • Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program / event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
  • Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program / event. Leadership
  • Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
  • Develops sales goals and strategies and verifies alignment with the brand business strategy.
  • Executes the sales strategy in order to meet individual booking goals for both self and staff.
  • Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
  • Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
  • Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and / or union requirements.
  • Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
  • Creates effective structures, processes, jobs and performance management systems are in place.
  • Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
  • Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
  • Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.
  • Supports tools and training resources to educate sales associates on winning catering solutions.
  • Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
  • Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
  • Transfers functional knowledge and develops group sales skills of other discipline managers.
  • Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
  • Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
  • Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.