Banquets Operation Manager

A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.

Four Seasons Casablanca is looking for a Banquets Operation Manager who shares a passion for excellence and who infuses enthusiasm into everything he / she does.

Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Responsibilities :

• Coordinates the set-up and service of all functions in the hotel / resort.
• Select, train, evaluate, lead, motivate, coach, and discipline employees, assistant managers and supervisors in the hotel’s Banquets and Events spaces and to ensure that established cultural and core standards are met.
• Establish the long-term strategic planning for the Banquets operation.
• Control labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• The ability to be visible in the operation, recognize and maintain relationships with guests as well as cultivate relationships with new patrons, both Event organizers and attendees.
• The ability to work closely with the Senior Food & Beverage Leaders and Catering Sales Managers & team to ensure an excellent product quality and excellent service delivery.
• Communicate with employees and managers to ensure operational needs are met, as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Create and nurture a Great Place to Work for All.
• Work harmoniously and professionally with co-workers and supervisors.
• Phone coverage and other direct guest communication.
• Perform other tasks or projects as assigned by management.
• Assist with service of food and beverage items in all, Food & Beverage Operations areas as needed.
• Assist with set-up and cleaning of operational areas for Events and storages.

Recruiting & Hiring

Training

Requirements :

Preferred Qualifications Skills :

Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.