Entreprise :
Pratt & Whitney Maroc, filiale du groupe Pratt & Whitney, un leader mondial de l’industrie aérospatiale fabrique des moteurs de nouvelle génération qui équipent la plus grande flotte d’avions et d’hélicoptères au monde dans les segments de l’aviation d’affaires, de l’aviation générale et de l’aviation régionale. Pratt & Whitney Maroc contribue activement à l'essor du secteur aéronautique régional.
Pourquoi nous rejoindre ?
- Carrière enrichissante : Développez votre expertise dans un environnement stimulant.
- Formation continue : Programmes avancés et collaborations internationales.
- Impact global : Contribuez à des projets influençant l'aéronautique mondiale.
Poste :
We are seeking a dedicated and skilled DT Specialist to join our team! In this role, you will be responsible for :
Providing diagnostics and fault resolution for computing hardware and common software services including coordinating support with other internal support services and external partners and suppliers.IT / OT support for employees of production and office departments, especially supporting production processes (PLM / CAD / CAM / MES / SAP)Supporting and assisting with in network connectivity / cabling and networking hardware such as routers and switches.Working closely with stakeholders to understand their technical and functional requirements.Maintaining required documentation for system configuration, processes and support proceduresCoordinating for IT initiatives and projects related to the site (business requests impacting DT, DT global projects etc.)Working with Cybersecurity professionals to maintain security requirements and provide documentation and training.Maintaining IT equipment’s and accessories inventory (asset management)Following company applicable policies, framework, standards and guidelines.Profil recherché :
You have a Bac+2 / 3 in Computer Science, Information Technology, or related field with a minimum of 3 years of experience providing IT support, Experience in an industrial setting is highly preferred.Technical experience and solid knowledge in Microsoft Windows 10 / 11 installation, configuration and troubleshooting.Demonstrable understanding of Network (LAN / WAN) connectivityDemonstrable understanding of Virtualization, backup and recovery practicesStrong analytical and problem-solving skills that rely on a structured approach with the ability to learn newConcepts, processes and technologiesTime management and organizational skillsAbility to resolve non-complex hardware and equipment problemsInterpersonal skills to work with usersExperience in Agile and / or PMI project management nice to haveSkills in server administration & security complianceWhile not mandatory, certifications that Set You Apar t : (Microsoft, Cisco, ITIL, VMware)If you speak both French and English comfortably, you’re ready to collaborate with our diverse teamAdresse de notre siège :
Zone Franche, Midparc Nouaceur, Maroc 27000 Casablanca
Traits de personnalité souhaités :
Recherche de nouveauté Ambition Besoin de réflexion Besoin d'autonomie Implication au travail
4K Matching global N / A N / A FineTunePro COMPÉTENCES N / A Kapacity Revealer PERSONNALITÉ Feel Good CULTURE
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