AWS SRE / Platform Engineer

With over 200 employees, the ilem Group is a major IT services company in French-speaking Switzerland.

Specializing in the management, implementation, and optimization of corporate information systems, ilem guarantees high-quality services, provides technological expertise, and designs and develops innovative solutions implemented in Switzerland, France, and Morocco.

Founded on strong human values (Respect - Simplicity - Trust - Service Quality - Open-mindedness), ilem's strategy is based on establishing long-term partnerships with both Clients and Employees.

Role Overview

To strengthen our SRE / Platform team, you will be crucial in ensuring service reliability and performance through observability, incident response, and resilient infrastructure design. You’ll build scalable services and integrations while maintaining 24 / 7 operational health.

Key Responsibilities

Deploy and manage observability tools : Prometheus, Grafana, ELK / Logstash / Kibana, AWS CloudWatch, X-Ray etc.

Create dashboards for health checks, system metrics, and application performance monitoring

Build proactive alerting strategies

Lead incident management : detection, escalation,

triage

prioritization, response, postmortems and root-cause analysis

Ensure system reliability, performance optimization, and automated remediation

Ensure services scale appropriately to meet actual demand

Collaborate with Level 1 / 2 support teams to resolve production issues

Conduct capacity planning, performance tuning, and automation of incident workflows

Monitor and ensure compliance with established SLAs for all applications and services

Required Qualifications

3–5 years in SRE, reliability, or platform engineering on AWS

Solid experience with observability stacks and defining SLOs / SLIs

Proficient in IaC (Terraform / CloudFormation)

Skilled in incident response, runbooks, and on-call processes

Strong scripting ability (Python, Go, or Bash)

Certifications

AWS Certified SysOps Administrator – Associate (required)

AWS Certified DevOps Engineer – Professional (recommended)

Location : Casablanca

Starting date : ASAP

Contract type : Permanent with ilem SA.