With over 200 employees, the ilem Group is a major IT services company in French-speaking Switzerland.
Specializing in the management, implementation, and optimization of corporate information systems, ilem guarantees high-quality services, provides technological expertise, and designs and develops innovative solutions implemented in Switzerland, France, and Morocco.
Founded on strong human values (Respect - Simplicity - Trust - Service Quality - Open-mindedness), ilem's strategy is based on establishing long-term partnerships with both Clients and Employees.
Role Overview
To strengthen our SRE / Platform team, you will be crucial in ensuring service reliability and performance through observability, incident response, and resilient infrastructure design. You’ll build scalable services and integrations while maintaining 24 / 7 operational health.
Key Responsibilities
Deploy and manage observability tools : Prometheus, Grafana, ELK / Logstash / Kibana, AWS CloudWatch, X-Ray etc.
Create dashboards for health checks, system metrics, and application performance monitoring
Build proactive alerting strategies
Lead incident management : detection, escalation,
triage
prioritization, response, postmortems and root-cause analysis
Ensure system reliability, performance optimization, and automated remediation
Ensure services scale appropriately to meet actual demand
Collaborate with Level 1 / 2 support teams to resolve production issues
Conduct capacity planning, performance tuning, and automation of incident workflows
Monitor and ensure compliance with established SLAs for all applications and services
Required Qualifications
3–5 years in SRE, reliability, or platform engineering on AWS
Solid experience with observability stacks and defining SLOs / SLIs
Proficient in IaC (Terraform / CloudFormation)
Skilled in incident response, runbooks, and on-call processes
Strong scripting ability (Python, Go, or Bash)
Certifications
AWS Certified SysOps Administrator – Associate (required)
AWS Certified DevOps Engineer – Professional (recommended)
Location : Casablanca
Starting date : ASAP
Contract type : Permanent with ilem SA.
Engineer • Casablanca, Casablanca, Morocco