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(fluent French & English) Customer Support Consultant (Rabat)

(fluent French & English) Customer Support Consultant (Rabat)

SupportYourAppRabat, Morocco
30+ days ago
Job description

Passionate about the latest trends in Tech? What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.Join our team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?Let’s see what it takes. What You Will Do :

  • Always be up-to-date with the cutting-edge technology;
  • Apply the latest and greatest customer happiness practices;
  • Provide omni-channel support (via phone calls, emails and chats);
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow

Requirements :

  • Fluent English (at least C1) and French (C2);
  • Desire to learn, research, and develop;
  • Customer oriented and responsible attitude
  • Will be a great plus :

  • Experience with CRM systems;
  • Experience in customer service;
  • International exchange programs participation
  • Benefits :

  • Flexible schedule;
  • Competitive compensation in USD;
  • Enjoy working remotely;
  • Financial and professional growth;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • SupportYourApp Medical Policy;
  • Occasional business trips
  • Who are we? SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.Visit our website : www.supportyourapp.com

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    Consultant Support • Rabat, Morocco

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