Team Leader, Quoting (English Speaker) (Night-shift)

Job Description

Principal Accountabilities

• Work with all departments to coordinate sales processes and resolve issues, serving as the escalation point for internal and external customer problem resolution. Sets the team direction and priorities. Manages the sales team developing personnel and handling all aspects of the employment relationship such as hiring, performance management, disciplinary action as well as successfully allocating resources to achieve sales objectives. Monitors process, progress and results.
• Serve as the point person for sales team with problem resolution and escalated issues. Uses rigorous logic and methods to solve difficult problems with effective solutions. Escalates issues, when appropriate, to the Sales Manager.
• Educate partners how to register opportunities and transact business with Arrow & vendor. Serve as subject matter expert on Arrow and vendor tools and processes.
• Provide accurate sales forecasting for assigned territory / customer base to management. Measures performance against goals and evaluates results. Course correction when necessary.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

Job Complexity

Experience / Education

Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.

Location : MA-Casablanca, Morocco (Boulevard Al Quods) Time Type : Full time Job Category : Sales