Bilingual Call Center Manager - English & Spanish

Orbus Marketing is currently seeking a Call Center Manager This is a unique opportunity to provide top-notch leadership to a team of associates and deliver world-class management. We are seeking someone who can thrive on being able to work in a fast-paced, evolving, high volume and structured environment while driving functional results and cultivating a positive continuous improvement culture.

What we do here :  We are an American company specialized in the health insurance industry, based in Orlando Florida.

Orbus Marketing is transforming the delivery of insurance leads throughout the insurance industry.

Based on our thorough market research we've identified the need to create a unique, affordable, and qualified lead system for insurance agents.

Based on our 30 years of experience in the marketplace, and understanding of the importance and need for a quality prospecting lead, we've merged industry best practices with a fresh perspective to deliver exceptional leads and service within Orbus Marketing.

What we can give you :  We get it. As important as your career might be, there’s a whole lot more to life. We offer competitive perks and benefits including career growth.

What you need to have :

• Bachelor’s degree or equivalent experience
• Excellent management skills, solid understanding of call volume management procedures
• Proven experience in positively managing and coaching others towards high performance
• Robust verbal and written communication skills
• Able to understand end-to-end processes and their interdependencies
• Fluent in English
• Fluent in Spanish