Bell attendant

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Bell attendant

locationsMarrakech time typeFull time posted onPosted Today job requisition idREQ10285820 The Door Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start :

Assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels

Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assisst customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Greets all guest passing through lobby and offers them assistance.

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done