Restaurant Manager

Description du poste

Main Responsibilities :

• To ensure that the assigned food and beverage outlet is managed successfully as an independent profit center.
• To monitor all costs and recommend measures to control them.
• To ensure that the Department Operational Budget is strictly adhered to.
• To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
• To monitor service and food and beverage standards in assigned outlet.
• To work in close collaboration with Head Chef to take corrective action where necessary.
• To handle all guest complaints, requests and enquiries on food, beverage and service.
• To establish a rapport with guests maintaining good customer relationship.
• To ensure that all Departmental Operations Manuals are prepared and updated.
• To ensure that all Food and Beverage forms and reports are forwarded accordingly.
• To conduct daily operations briefing with the Assistant Managers, Supervisors and line staff.
• Must be an example of the Sofitel Values, Brand Standards, and a champion of appearance & hygiene guidelines.
• Implements guidelines, policies and procedures according to Sofitel Guidelines & Standards.
• Must apply the Sofitel Food & Beverage rituals.
• To train and develop team members so that they are able to operate independently within their own areas.
• To assign responsibilities to subordinates and to check their performance periodically.
• To conduct yearly performance appraisal.
• To carry out quarterly, bi-yearly, yearly inventory of operating equipment.
• To carry out any other reasonable duties as assigned by the F&B Manager.

Other Duties :

Qualifications

The following knowledge, skills and abilities are required :

Informations supplémentaires

Sofitel Royal Bay Resort Agadir