HR and Employee relation Specialist

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As an HR and Employee Relations Specialist, your role involves managing employee relations, ensuring compliance with Moroccan labor laws, and supporting HR operations such as contracts, payroll, insurance, and administration. You serve as the main point of contact for employee matters, maintain accurate HR documentation, coordinate payroll and benefits, and ensure data integrity in HR systems and reports.

Your activities

• Employee Relations & Labor Law Compliance
• Act as the primary point of contact for employee grievances, conflict resolution, and disciplinary matters.
• Ensure proper application of Moroccan Labor Code and internal regulations across all HR processes.
• Collaborate with unions or employee representatives when needed, supporting a constructive social dialogue.
• Prepare documentation for disciplinary cases, hearings, and terminations, ensuring legal and procedural compliance.
• HR Administration & Documentation
• Draft, manage, and renew employment contracts, addenda, and all related HR documentation.
• Maintain employee personnel files (physical and digital) in accordance with legal requirements.
• Ensure timely issuance of administrative documents : attestations, work certificates, etc.
• Support onboarding and offboarding processes from an administrative standpoint.
• Payroll & Insurance Administration
• Collect and verify all payroll-related inputs (attendance, absences, sanctions, .
• Coordinate with internal payroll team to ensure timely and accurate payroll processing.
• Manage employee registration and claims with CNSS, AMO, CIMR, and any private insurance providers.
• Track and report payroll-related issues such as unpaid leaves, penalties, and settlements.
• HRIS & Reporting
• Ensure regular and accurate updates of employee data in the HR Information System.
• Support deployment and maintenance of digital HR tools.
• Prepare monthly HR reports (headcount, absenteeism, contract status, insurance claims).
• Contribute to audits and HR compliance reports.

Your profile

In-depth understanding of Moroccan Labor Code and HR legal frameworks.

Familiarity with payroll processes, CNSS, AMO, CIMR, and insurance administration.

Experience with HRIS systems and digital HR tools.

Strong interpersonal and conflict resolution skills.

Excellent organizational and documentation abilities.

High attention to detail and ability to manage sensitive data confidentially.

Proficient in MS Office Suite (Excel, Word) and HR software.

Strong written and verbal communication skills in French and Arabic; English is an asset.