Bilingual Spanish & English Customer Service RepresentativeInflux • Morocco

Bilingual Spanish & English Customer Service Representative

Influx • Morocco

30+ days ago

Job description

Bilingual Spanish & English Customer Service Representative

Influx provides customer service for brands and tech companies on-demand, 24 / 7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives.

We’re looking for a detail-oriented and thoughtful person from Morocco to join our Talent Pool!

Duties and Responsibilities

Maintaining a positive, empathetic and professional attitude towards customers at all times.
Diagnose and solve the customer's problems in Spanish
Communicate effectively via email and chat with our customers
Understand the company’s products so as to answer any questions or concerns
Coordinate effectively with peers and your manager
Contribute to a high-performance and friendly workplace culture

What we're looking for

Excellent written and verbal English and Spanish communication skills

Spanish proficiency level C1 and above

1 year experience in customer service

An ability to quickly think on your feet

Strong problem-solving skills

Team player

Benefits

The flexibility of working from home, this a remote and full-time position

Work with clients in the USA, EU and elsewhere

Extensive opportunities to learn from, and work with, high-performing colleagues

Career opportunities! We're a fast-growing startup with roles and positions to grow into

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Bilingual Spanish English Customer Service Representative • Morocco

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