Client Solutions Manager

Are you ready to join our digital revolution journey?

Aleph represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like Twitter, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.

Key Responsibilities :

• Providing excellent client service for media agencies and direct clients in each stage of the sales process : pre-sales, consulting with campaign set up optimization, analysis and creative review.
• Onboarding new clients and upselling the existing ones.
• Understanding the key customer needs and requirements.
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensuring the correct products and services are delivered to customers in a timely manner.
• Serving as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Playing an integral part in generating new sales that will turn into long-lasting relationships.

Minimum Qualifications

Preferred Qualifications :

What you can expect from us :

teams, spanning over more than 115+ countries.