Frontend Developer (Delivery team)

Frontend Developer (Delivery team)

Permanent contract Hybrid remote Education : 3 years of college Experience : >

2 years As a product of Foundever™, innso is a Customer Engagement Management (CEM) platform that delivers real operational efficiency and an optimized customer experience. Designed by operations, for operations and using a deep knowledge of the customer experience, the innso platform simplifies communication for customers and contact center teams in enterprises and large corporations through simple and flexible applications.

They are looking for talents interested in building a platform that meets the challenges of digital customer relations : omnichannel, social networks, gamification, chatbots, mobile, semantic analysis and real-time analytics.

Their values : team spirit, autonomy, conviviality and agility.

Let’s start by discovering the innso application :

Job description

Context

As part of our strong growth, we are looking for a Frontend Developer within the Application Delivery Team. You will be in charge of the development, adaptation and integration of the innso solution to be delivered to our customers.

Missions

Develop efficient CRM interfaces and out-of-the box solutions (specific or generic)

Ensure Third Party Application maintenance and evolution

Design integration for out of the box solutions (chatbox, web-forms, customer portals, emails)

Configure Tag Management tools

Maintain innso website

Ensure an high quality of code and technical documentation

Help validating and improving the level of developers for the frontend parts

Ensure regular reporting to management

Technologies

Main technologies used for this role : JavaScript / jQuery – HTML – CSS / SCSS – Bootstrap – Vue.js

Our full technical stack :

Preferred experience

Required

At least 2 years of experience in frontend / integration development.

Bachelor degree in computer science.

Fluent knowledge of English and French, spoken and written.

Experience on JavaScript / jQuery - HTML – CSS / SCSS – Bootstrap – Vue.js.

Troubleshooting skills to help debug and resolve production issues.

Autonomous, organized, rigorous, and proactive.

A taste for technologies, innovation and a strong sense of pride in the software you build!

Nice to have

Experience in a SaaS editor and knowledge of customer services.

Knowledge of WordPress and Tag Management tools (GTM, Matomo).

• Meet our recruitment specialist to ensure alignment between our job offer and your professional project, expectations, mobility, availability, etc. (30 min)
• Meet our Application Delivery team to focus on the job skills and see how you could work together. (60 min)
• Go through a technical exercise to assess your skills and problem solving mindset. (90 min)