Inside Sales Executive

Inside Sales Executive

Inside Sales Executive

Identify business development opportunities from customers

Making Market Research to identify the market share and opportunities

Monitor customers’ receivables and drive them to pay as per Aramex standards

Meet CRM KPIs (daily calls target & distribution, opportunities, etc…)

Ensure the integrity and accuracy of data updated in the CRM system

Ensure customer contracts are valid and ensure they are renewed on time

Regain the highest number of inactive customers and new clients to increase revenue

Understand and execute pipeline, forecasting, and revenue projections

Ensure privacy and confidentiality of customer data in line with the company data security policies

Collaborate with the team to achieve its objectives and targets

Increase cross selling and up-selling opportunities

Analyze customers performance to increase growth and production

Prepare / Assist in preparing offers and rates for customers

Follow up with Accounting Team in terms of pending claims and billing adjustment of customers along with the COD transfers

Create strategic relationship with customers to maintain the business

Job Responsibilities - Experience and Education

Excellent communication skills

Very Good English speaking and written

Very good negotiator

Very Good in analyzing data

Familiar with Microsoft Application (Excel ,PowerPoint)

Leadership Behaviors

Building Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focus

Skills