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Officer - Operations - P5

Officer - Operations - P5

VFS GlobalMorocco
16 منذ أيام
الوصف الوظيفي

Job Description

  • Document scrutiny and collection of applications for visa processing.
  • Handle customer / applicant queries personally or via email, telephone.
  • Handle cash and bank related transactions if assigned and ensure 100% accuracy.
  • Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
  • Ensure all administration and logistics of passport delivery to consulate / applicant / logistic company etc.
  • Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
  • Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants / customers.
  • Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
  • Ensure that the entire process is completed within the mandated Turn Around Time.
  • Assist Deputy Manager / Operations Manager in execution of WB Project.
  • Ensure judicious use of natural resources.
  • Adhere to the environment health and safety policy / objectives and guidelines of the organization.
إنشاء تنبيه وظيفي لهذا البحث

Officer • Morocco