Bilingual customer service representative (fr / en).

Profil Recherché

We are looking for a professional with at least a two-year higher education degree (Bac+2), who is passionate about customer relations and has significant experience in the field.

Required Skills

Experience & Languages :

Minimum of 5 years' experience in customer relations.

Excellent command of both French and English, spoken and written.

Know-how :

Proven expertise in customer relationship management.

Good proficiency in office tools and CRM software.

Strong analytical and problem-solving skills with the ability to propose concrete solutions.

Soft skills :

Excellent active listening skills.

Strong customer service orientation.

Energy, thoroughness, and organizational skills.

Team spirit and sense of responsibility.

Avantages sociaux et autres

Why join us?

A fast-growing company.

A culture focused on innovation, collaboration, and customer satisfaction.

A work environment that fosters both personal and professional development.

Amplitude horaire

2 Jours OFF

Salaire Net + primes

à partir de 6 000,00DH par mois