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Operations Manager (Night-Shift)
Arrow ElectronicsCasablanca, Moroccoمنذ أكثر من 30 يومًا
الوصف الوظيفيCoordinates and supervises the daily activities of business or technical support or production team Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager Typically does not spend more than 20% of time performing the work supervised Accountable for the results of medium-sized routine support or production operations teams Solves problems based on practice and precedent Trains team members and provides input to employee performance evaluations
Job Description
Principal Accountabilities
- Organises team activities and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs.
- Implements service and team strategy plans and goals in collaboration with other teams / customers.
- Coaching & training of team
- Review business performance metrics, provides governance and resolution support
- Implement and drive documentation and reporting of key metrics and results
Job Complexity
Experience / EducationTypically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience. Location : MA-Casablanca, Morocco (Boulevard Al Quods) Time Type : Full time Job Category : Business Support
إنشاء تنبيه وظيفي لهذا البحث
Manager • Casablanca, Morocco