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Bilingual Spanish & English Customer Service Representative
InfluxMoroccoمنذ أكثر من 30 يومًا
الوصف الوظيفيExcellent written and verbal English and Spanish communication skills Spanish proficiency level C1 and above 1 year experience in customer service An ability to quickly think on your feet Strong problem-solving skills Team player The flexibility of working from home, this a remote and full-time position Work with clients in the USA, EU and elsewhere Extensive opportunities to learn from, and work with, high-performing colleagues Career opportunities! We're a fast-growing startup with roles and positions to grow into
Bilingual Spanish & English Customer Service Representative
Influx provides customer service for brands and tech companies on-demand, 24 / 7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives. We’re looking for a detail-oriented and thoughtful person from Morocco to join our Talent Pool!
Duties and Responsibilities
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Diagnose and solve the customer's problems in Spanish
- Communicate effectively via email and chat with our customers
- Understand the company’s products so as to answer any questions or concerns
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
What we're looking for
Benefits
إنشاء تنبيه وظيفي لهذا البحث
Customer Service Representative • Morocco
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