Process Trainer

Must Have Skills :

Ability to conduct training (Classroom / Online) as per client training SOPs

Good To Have Skills :

• Exposure to Logistics Industry

Responsibilities :

• Monitoring and reporting on the effectiveness of training programs and implementing remediation programs.
• Completes certification courses prior to conducting first training session.
• Adheres to Agent and / or Representative training schedule and curriculum.
• Delivers training assessments to trainees.
• Assigns appropriate pre-study work, as defined by client and Individual training organization.
• Consistently and thoroughly completes required tracking and reporting tasks.
• Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.).
• Conducting outlier, Vitality and ad hoc client / process related trainings.
• Support service levels by being productive whenever required