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Process Trainer

Process Trainer

Wipro Digital Operations and PlatformsCasablanca Metropolitan Area, Morocco
منذ أكثر من 30 يومًا
الوصف الوظيفي
  • Individual Contributor role
  • 7 shift
  • Graduation required
  • Minimum 3 years of experience as a Trainer
  • Language : French (C1 proficiency) + English (B2 proficiency)
  • Must Have Skills :

    Ability to conduct training (Classroom / Online) as per client training SOPs

    Good To Have Skills :

    • Exposure to Logistics Industry
    • Responsibilities :

    • Monitoring and reporting on the effectiveness of training programs and implementing remediation programs.
    • Completes certification courses prior to conducting first training session.
    • Adheres to Agent and / or Representative training schedule and curriculum.
    • Delivers training assessments to trainees.
    • Assigns appropriate pre-study work, as defined by client and Individual training organization.
    • Consistently and thoroughly completes required tracking and reporting tasks.
    • Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.).
    • Conducting outlier, Vitality and ad hoc client / process related trainings.
    • Support service levels by being productive whenever required
    إنشاء تنبيه وظيفي لهذا البحث

    Trainer • Casablanca Metropolitan Area, Morocco