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IT Co-worker (Application Support)
IT Co-worker (Application Support)IKEA - Al Homaizi Limited • Zenata, MOROCCO, Morocco
IT Co-worker (Application Support)

IT Co-worker (Application Support)

IKEA - Al Homaizi Limited • Zenata, MOROCCO, Morocco
2 منذ أيام
الوصف الوظيفي

Job Description

A day in your life with us :

The Application Specialist’s primary responsibility is to carry out the configuration and development activities for the company’s Microsoft Dynamics NAV system & Business Central and to resolve the end-user’s day-to-day issues. the primary focus will be technical liaison to business groups for application support.

  • Good Knowledge on MS Dynamics NAV & Business Central software and components in all functional areas.
  • Debug system problems, and craft resolutions.
  • Write reports using C / AL, SSRS, and Visual Studio
  • Installation and implementation of service packs and hot fixes as needed.
  • Coordinate and contribute to end-user training including system documentation and training materials.
  • Assist with functional specifications of customizations and integrations required for NAV implementations.
  • Other duties as assigned.

Qualifications

Who are you ?

  • Up to 3 years’ experience in a similar role.
  • IT Related bachelor's degree or computer diploma / certificate.
  • Communication skills should be very clear in both written and spoken.
  • Strong identification with the IKEA culture and values
  • High interest in home furnishings, people´s life at home and the IKEA range
  • Understand Computers, Network and Hardware fundamentals.
  • Excellent troubleshooting and problem-solving skills
  • Operational and procedural knowledge of Navision, DOMS, SMGF and Ecommerce
  • Understanding of User experience and User Journey.
  • Knowledge of troubleshooting different IKEA Business Tools
  • Experience of working in a customer-focused service industry
  • Up to date knowledge of market trends on different applications which support IKEA Business.
  • Able to handle simultaneous issues during peak times and capabilities to resolve them on time.
  • Experience customizing NAV 2009 R2, NAV 2015, NAV 2016, Business Central, D365 F&O.
  • Install and Configuration certifications will be an added advantage.
  • Functional knowledge of the Finance Management, Sales & Marketing, and Purchase, Warehouse
  • Additional Information

    A few more details for you

    This position is full-time and is located in Morocco. Some travel may be required.

    Please send your CV in English and tell us why you would be a good fit for this role.

    إنشاء تنبيه وظيفي لهذا البحث

    IT Coworker Application Support • Zenata, MOROCCO, Morocco