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وظائف في Morocco

آخر تحديث: 8 منذ أيام
Wholesale Account Manager (CPaaS / SMS)

Wholesale Account Manager (CPaaS / SMS)

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CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solut...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
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VIE - COORDINATEUR INFORMATIQUE - MAROC H / F

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Agent helpdesk support technique bilingue (fr / eng) / télétravail possible sous conditions.

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MarocMaroc, MA
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Account Partner - Commercial MedTech

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Account Partner - Commercial MedTech.This position is posted by Jobgether on behalf of a partner company.We are currently looking for an Account Partner - Commercial MedTech in Morocco.In this role...أظهر المزيدآخر تحديث: 29 منذ أيام
Sales Development Specialist (German Speaking)

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Investment Director, Infrastructure Acceleration Fund

Investment Director, Infrastructure Acceleration Fund

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Directeur Général (Secteur Textile) H / F Casablanca

Directeur Général (Secteur Textile) H / F Casablanca

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CBS - Postdoc for the Synthesis of MOFs from Inorganic By-products and Other Sustainable Precursors

CBS - Postdoc for the Synthesis of MOFs from Inorganic By-products and Other Sustainable Precursors

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Chief accountant

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Help shape the future of mobility.Imagine a world with zero vehicle accidents, zero vehicle emissions, and wireless vehicle connectivity all around us. Every day, we move closer to making that world...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Oracle Pipeline Requisition (not an active role)

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As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team....أظهر المزيدآخر تحديث: 22 منذ أيام
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Directeur Travaux Hydraulique (H / F)

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Manager M / F | Marrakech (Morocco)

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عرض العمل هذا غير متوفر في بلدك.
Wholesale Account Manager (CPaaS / SMS)

Wholesale Account Manager (CPaaS / SMS)

CEQUENSMorocco
منذ أكثر من 30 يومًا
الوصف الوظيفي

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

Job Overview :

The SMS Wholesale Account Manager is responsible for managing and expanding wholesale SMS trading relationships with global partners, including aggregators, MNOs, and enterprises. This role focuses on maximizing revenue, profitability, and traffic volumes through strategic account management, commercial negotiations, and market analysis.

Key Responsibilities

Account Management

  • Manage day-to-day relationships with wholesale partners, including SMS aggregators, hubs, and operators.
  • Act as the primary point of contact for assigned wholesale accounts.
  • Ensure timely resolution of disputes, billing issues, and service delivery challenges.
  • Build long-term partnerships by providing excellent customer support and proactive communication.

Business Development & Sales

  • Identify new wholesale opportunities and onboard global SMS partners.
  • Negotiate commercial agreements (buy / sell rates, traffic commitments, routing terms).
  • Drive revenue growth by increasing traffic exchange and margins on assigned accounts.
  • Develop strategies for competitive pricing and profitable trading in line with company targets.

    • Market & Commercial Analysis

  • Monitor A2P SMS market trends, traffic flows, and competitor activities.
  • Analyze buying and selling routes to maximize profitability through traffic mixing and optimization.
  • Track account performance (volumes, margins, quality KPIs) and report to management.

    • Operational & Technical Coordination

  • Coordinate with the routing / operations team to ensure high-quality SMS delivery.
  • Support fraud prevention and compliance efforts by ensuring traffic aligns with regulations and partner requirements.
  • Work closely with finance to ensure accurate invoicing, timely collections, and dispute management

    • Requirements

    Education & Experience

  • Bachelor’s degree in Business, Telecommunications, or related field.
  • 3–5 years of experience in SMS wholesale, carrier relations, or telecom account management.
  • Strong track record in commercial negotiations and managing global accounts.

    • Skills & Competencies

  • Deep understanding of A2P SMS market dynamics, pricing, and routing.
  • Excellent negotiation, communication, and relationship management skills.
  • Analytical mindset with strong numerical and reporting skills.
  • Ability to work under pressure in a fast-paced, trading-driven environment.
  • Fluency in English (additional languages are a plus).