Operations Coordinators - ATM Network

Euronet seeks to employ proactive and results - driven ATM Operations Coordinators , to join our Operations team in Morocco and be part of a Global organization.

The successful candidates will be based in Casablanca with mission to support and oversee the Operations activities of our ATM Network in Morocco.

KEY RESPONSIBILITIES :

• Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Switzerland.
• Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers / technicians.
• Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.
• Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use.
• Conduct site visits, train local staff, and provide remote support for incident resolution via phone or email.
• Regular reporting ( service providers KPIs, internal reporting) and review of service performance with local providers .
• Project management, testing and supporting implementation.

Requirements

Benefits