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Customer Service Representative

Customer Service Representative

InfluxMorocco, Morocco
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

CALL CENTRE REPRESENTATIVE- SPANISH AND ENGLISH SPEAKING

Influx provides customer service for brands and tech companies on-demand, 24 / 7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives.

We’re looking for a detail-oriented and thoughtful person from Morocco to join our growing team!

Duties and Responsibilities

  • Maintaining a positive, empathetic and professional attitude towards customers at all times.
  • Diagnose and solve the customer's problems in Spanish
  • Communicate effectively via email and chat with our customers
  • Understand the company’s products so as to answer any questions or concerns
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance and friendly workplace culture

What we're looking for :

  • Excellent written and verbal Spanish communication skills.English proficiency should be good.
  • Spanish proficiency level C1 and above
  • 1 year experience in customer service
  • An ability to quickly think on your feet
  • Strong problem-solving skills
  • Team player
  • Benefits

  • The flexibility of working from home, this a remote and full-time position
  • Work with clients in the USA, EU and elsewhere
  • Extensive opportunities to learn from, and work with, high-performing colleagues
  • Career opportunities! We're a fast-growing startup with roles and positions to grow into
  • If this sounds like you or someone you know, the application link is below!