Customer Support Engineer

Elopak has a fantastic opportunity for a Customer Support Engineer to join one of the most reputable and environmentally friendly companies within the packaging industry. The Customer Support Team in Elopak provides product and service information to customers and ensure that assigned tasks, routines and processes are fulfilled on time and according to guidelines given by Elopak.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Handling internal and external spare parts orders (Special care to delivery parts on planned time).
• Maintenance and update spare parts data base and updating account information.
• Invoicing of spare parts (weekly basis).
• Communication and quotation regarding spare parts with local suppliers (internal and external).
• Managing spare part claims, following up to ensure resolution.
• Small and medium shipments related with Technical Department like spare parts, blanks, filled cartons for testing.
• Maintenance and update CRM data base.
• Support to ETS team (Checking extra hours, expenses, PPE, helping on IT isuues, etc.)
• Deal with couriers.

QUALIFICATIONS

WE OFFER

Apply

Application due 08.08. Workplace Casablanca Contact Beatrice Tesauro HR Operations Partner E-mail :

Elopak was founded in Norway in and is a worldwide leading provider of sustainable packaging and filling systems. We produce cartons for beverages such as milk and juice as well as for non-food liquids such as detergent and soap. The iconic Pure-Pak® Carton is a self-evident choice that optimally protects the customer's product and does not damage the earth.

Das Pak mit seinen weltweit 2, Beschäftigten ist Ausdruck unserer Vision „Chosen by people, packaged by nature“. Die Unternehmensversprechen Empower, Unite und Accelerate widerspiegelnd verwirklichen unsere Mitarbeiter nachhaltige Verpackungen mit spürbaren Effektivsen auf den Verbrauch der Endbenutzer. Über Ländergrenzen hinwegbieten wir mit vereinten Kräften eine natürliche und bekeme Alternative zu Kunststoffflaschen.

Elopak has been listed on the Oslo Stock Exchange (Oslo Børs) since . Wir verkaufen Year for Year weit mehr als 14 Billion Kartons in über 70 Länder weltweit. Im Mittelpunkt unseres Dasein und unseres Handelns im Großen und Ganzen steht Nachthaltigkeit. We are also proud participants of the UN Global Compact and climate neutral since . Further information can be found on or follow us on LinkedIn under @Elopak.