Administration Support-Board

DESCRIPCIÓN DE LA COMPAÑÍA

V-Valley es el negocio de Advanced Solutions perteneciente al Grupo Esprinet, mayorista TIC número 1 del Sur de Europa.

Ofrecemos una propuesta de XaaS de última generación y seleccionamos e introducimos al mercado las mejores soluciones para ayudar a las compañías en el crecimiento tecnológico y su transformación digital.

V-Valley aspira a convertirse en el distribuidor de referencia del mercado de Advanced Solutions, gracias a una amplia gama de tecnologías que se ofrecen en modelos on-premise o como servicio, una organización altamente especializada y un extenso conjunto de servicios a disposición de los players del sector.

Enhancing Your Business es el payoff que resume la misión de la compañía y que tiene como objetivo acompañar a los clientes a potenciar, aún más, sus proyectos de transformación digital dirigidos a clientes finales y Administraciones Públicas.

V-Valley combina la experiencia de una multinacional, con la agilidad y el conocimiento del mercado local, para atender de manera eficiente y personalizada a sus partners. V-Valley es una empresa del Grupo Esprinet, distribuidor líder en el Sur de Europa y entre los diez primeros a nivel mundial, cotiza en la Bolsa de Italia con una facturación de 4.700 millones de euros en 2021, 31.000 clientes activos, 650 marcas en su portfolio y más de 1.700 empleados.

We are looking for a highly organized and detail-oriented Administration & Operations Officer to support the day-to-day administrative and operational activities of our Casablanca office. The successful candidate will be responsible for import processes, invoicing controls, contract follow-up, customer master data management, and administrative support related to VAT documentation and compliance.

Key Responsibilities

1. Import Process Management

• Coordinate and monitor import operations with freight forwarders, customs brokers, and internal stakeholders.
• Ensure all import documentation is complete, accurate, and properly archived.
• Follow up on customs clearance procedures and shipment arrivals.

2. Invoicing and Delivery Reviews

• Review customer invoices and delivery documentation to ensure accuracy and compliance.
• Reconcile discrepancies between orders, deliveries, and invoices.
• Liaise with Sales, Logistics, and Finance teams to resolve operational issues.

3. Documentation, Archiving and VAT Support

• Manage physical and digital archiving of company documentation.
• Handle document digitalization and filing processes.
• Prepare, organize, and maintain supporting documentation required for VAT refund and tax authority requests.
• Support administrative claim and compliance processes.

4. Customer Contract Follow-up

• Monitor the validity and completeness of customer agreements.
• Ensure proper filing and tracking of:
• Terms & Conditions (T&C)
• Payment Conventions
• Distribution Agreements
• Rebate/Rappel Agreements
• Coordinate contract updates and signature follow-ups when required.

5. Customer Master Data Management

• Create and maintain customer records in SAP.
• Verify onboarding documentation and compliance requirements.
• Ensure accuracy and completeness of master data information.

Required Qualifications

Education

• Bachelor's Degree (or equivalent) in:
• Business Administration
• Management
• International Trade
• Finance
• Economics or a related field

Technical Skills

• SAP (mandatory)
• Advanced/Intermediate Microsoft Excel (mandatory)
• Pivot Tables
• Lookup functions (VLOOKUP/XLOOKUP)
• Data analysis and reporting
• Good understanding of invoicing and administrative processes.
• Knowledge of import documentation and contract administration is an asset.

Languages

• French: Fluent (mandatory)
• English: Professional working proficiency (mandatory)
• Arabic
• Spanish is a plus.

Personal Competencies

• Strong organizational and administrative skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Proactive and solution-oriented mindset.
• Excellent communication and teamwork skills.
• Ability to work independently while maintaining strong collaboration with other departments.

Position Overview

We are looking for a highly organized and detail-oriented Administration & Operations Officer to support the day-to-day administrative and operational activities of our Casablanca office. The successful candidate will be responsible for import processes, invoicing controls, contract follow-up, customer master data management, and administrative support related to VAT documentation and compliance.

Key Responsibilities

1. Import Process Management

• Coordinate and monitor import operations with freight forwarders, customs brokers, and internal stakeholders.

2. Invoicing and Delivery Reviews

• Review customer invoices and delivery documentation to ensure accuracy and compliance
• Reconcile discrepancies between orders, deliveries, and invoices.

3. Documentation, Archiving and VAT Support

• Manage physical and digital archiving of company documentation.
• Handle document digitalization and filing processes.
• Prepare, organize, and maintain supporting documentation required for VAT refund and tax authority requests.
• Support administrative claim and compliance processes.

4. Customer Contract Follow-up

• Monitor the validity and completeness of customer agreements.
• Ensure proper filing and tracking of:
• Terms & Conditions (T&C)
• Payment Conventions
• Distribution Agreements
• Rebate/Rappel Agreements
• Coordinate contract updates and signature follow-ups when required.

5. Customer Master Data Management

• Create and maintain customer records in SAP.
• Verify onboarding documentation and compliance requirements.
• Ensure accuracy and completeness of master data information.

Required Qualifications

Education

• Bachelor's Degree (or equivalent) in:
• Business Administration
• Management
• International Trade
• Finance
• Economics or a related field

Experience

• Previous experience (1-3 years preferred) in administrative, finance, operations, or back-office functions.
• Experience in an international business, distribution, logistics, or import/export environment is a strong advantage.

Technical Skills

• SAP (mandatory)
• Advanced/Intermediate Microsoft Excel (mandatory)
• Pivot Tables
• Lookup functions (VLOOKUP/XLOOKUP)
• Data analysis and reporting
• Good understanding of invoicing and administrative processes.
• Knowledge of import documentation and contract administration is an asset.

Languages

• French: Fluent (mandatory)
• English: Professional working proficiency (mandatory)
• Arabic
• Spanish is a plus.

Personal Competencies

• Strong organizational and administrative skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Proactive and solution-oriented mindset.
• Excellent communication and teamwork skills.
• Ability to work independently while maintaining strong collaboration with other departments.