Serial life quality manager

Key Responsibilities

• Drive quality convergence plans to achieve customer quality targets.
• Monitor and analyze quality KPIs warranty claims failure rates and warranty costs.
• Lead quality issue resolution by coordinating Engineering Plants Suppliers and Quality teams.
• Manage Engineering Quality Issues (QIT) and ensure proper tracking in GIM/PLM.
• Support problem-solving activities with quality data reports and methodologies.
• Ensure production non-conformities are addressed by plant quality teams.
• Prepare quality reviews and represent quality status in customer and management meetings.
• Assess risks related to safety alerts and support field actions or service campaigns.
• Capitalize on lessons learned and ensure their integration into future projects.

Main Objectives

• Achieve customer quality targets and warranty objectives.
• Improve product reliability and customer satisfaction.
• Define corrective actions and technical solutions for field quality issues.
• Act as the key quality representative between Engineering Manufacturing Suppliers Aftersales and Customer Experience teams

Qualifications :

• Masters degree in Industrial Engineering ;
• 2 to 5 years of experience in a similar role
• Problem solving skills quality process product design (system architecture) industrial skills project work cooperation context control

Managerial skills:

• Ability to convince communicate manage the handling of quality issues
• Ability to analyze risks and their consequences
• Ability to mobilize and lead transversal teams
• Autonomy and flexibility to learn new toolings and procedure
• Rigourness ability

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1