OracleTechnical Support Manager Hospitality

Description

As a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines.

Responsibilities
Your role will have an important part in the development and execution of the Client Relations yearly business addition you will be responsible for establishing implementing and communicating departmental objectives and service levels. As a manager you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.

Qualifications

Career Level - M2

Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1