Senior CDZ

Senior CDZ

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for  Senior CDZ in  Morocco . In this specific position you have to Ensures that the clearance operation runs smoothly i.e. that the shipments are Pre-cleared or post cleared in a timely manner and complies with the regulatory and customer requirements through the preparation of appropriate freight documentation and relevant customs clearance authorities.

Join us in connecting people and improving lives!

In this Senior CDZ position

• You will be responsible of all the reporting to client on daily basis.
• You will have to visit customer to maintain relation & develop business.
• You will have to help department whenever requested or needed.
• You will have to report to CDZ manager about any eventual problem issues.
• You will be in contact with shipping lines and airlines in case there is a documentation problem.
• You will have to escalate to Manager at each origin when problem occurs.
• You will have to cooperate with account dept. to follow up collection.
• You will assist in accomplishing service at the required level for customer's satisfaction.
• You will coordinate with Sales department in SOPs and in cooperation with TLM, cordinate with Sales to conduct visits to customers.
• For the admin support, you will have to carry out the administrative and operational process, handle all routed and non-routed shipments, receive Pre-alerts from origin station or from customer, acquire inbound docs from A / P office.
• You will also have to contact and provide customer with docs to prepare clearing docs, follow-up clearance procedures, send daily status reports of shipments for regular & multinational accounts while controlling file profitability.
• You will have to send Pre-alerts and prepare operation follow-up, prepare reports to manager and escalate in case of any problem.
• Concerning the quality improvements matters, you will have to comply with company Quality Environment and Safety process while following Order Acceptance procedures in all operational work.

Now, here’s what we need from you

We offer :

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

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