Welovebuzz is looking for a Senior Account Manager to join the content team. This full-time role is available in Casablanca.WelovebuzzWelovebuzz mission is to entertain, inform and inspire the young generation. Every week, we reach over 15 million people across our platforms. Giant brands, like Nike, Samsung or P&G, rely on Welovebuzz to share their message and inspire the younger generation. Welovebuzz's vision is to become millennials' favorite place on the internet.Our media business has been growing exceptionally fast both in terms of revenue and audience. As we are heavily investing to further grow Welovebuzz, we are looking for a passionate, ambitious and hungry member to join us. Values
- We are passionate doers : It is passion that drives us and inspires us every day. We are not afraid of taking risks or making mistakes as long as we learn from them. We dream big, we think long term and we work hard to move fast.
- We are a community : People are at the heart of everything we build. We believe that great things are never done by one person and that our strength is in our union. We care about those we work with and those we serve.
- We are open : We are open to criticism, to new ideas and to change. We never judge and we always keep an open mind.
- We optimize for impact : We believe that one of our roles is to make a difference in people’s lives by solving problems that matter. We make money to build a better platform, we don’t build a better platform to make money.
- We will laugh hard, loud, and often : We enjoy our work and we have fun at it while doing serious things.
What You Will Do
Develop and implement strategic plans to manage and grow accountsRetain clients and build strong, trusting relationshipsUnderstand client needs and identify new business opportunities within your portfolioProvide superior customer service and ensure client satisfactionCommunicate and coordinate with internal teams to deliver solutionsIdentify opportunities for improve and propose new tools and processesSupport sales teams to improve their performance and reach targetsDevelop and maintain excellent knowledge and understanding of our business, offerings, competitors, and industryIdeal candidate
5+ years experience in agency or similarStrong customer service and project management skillsDetail-oriented and able to prioritizeCreativity, resourcefulness, flexibility, and motivationExcellent time management, communication, and organizational skillsProven ability to work well under pressure and meet deadlinesWorking At Welovebuzz Is Also
A mentor that will help you through the onboarding processContinuous feedback so you get betterA promise that you will learn a lot of new thingsAn opportunity to reach and impact positively millions of MorroccansFlexible working hours (but a lot of work).