Scrum Master H / F

With over 200 employees, the ilem Group is a leading IT services company in French-speaking Switzerland.

ilem specializes in managing, implementing, and optimizing corporate information systems. It delivers high-quality services, provides technological expertise, and designs innovative solutions deployed in Switzerland, France, and Morocco.

Founded on strong human values ( Respect – Simplicity – Trust – Service Quality – Open-Mindedness ), ilem’s strategy is built on establishing long-term partnerships with its Clients and Employees.

As a key enabler of our digital transformation, the Scrum Master guides cross-functional teams in adopting Agile best practices to deliver high-value solutions. You'll serve as a catalyst for change, optimizing workflows while respecting our organizational culture.

Key responsibilities :

Collaborate with POs, RTEs, and stakeholders to align priorities and organize work.

Support project timelines and scope.

Empower teams to self-organize and deliver their product.

Facilitate Scrum ceremonies (sprint planning, dailies, reviews, retrospectives) and contribute to PI Planning.

Drive continuous improvement in sprint execution and product delivery (build, run, support, quality).

Ensure adherence to Agile principles and Scrum framework.

Assist the PO with backlog refinement, roadmap communication, and backlog management.

Track KPIs and improve team performance.

Remove blockers and coach teams to resolve challenges.

Escalate issues / delays to RTE, PO, and Product Manager.

Ensure accurate estimations and realistic planning based on team capacity.

Technical Requirements :

Bachelor's / master’s in computer science or related field

Certified Scrum Master (CSM / PSM) mandatory

SAFe Scrum Master (SSM) or other Agile certification preferred

Project management certifications (e.g., Hermes, Prince2, PMI, IPMA) are a plus.

Proficiency in English (spoken / written) required; French understanding acceptable.

Experience :

3-5 years proven experience as a Scrum Master

Practical knowledge of Azure DevOps and ITIL frameworks

Experience managing distributed teams (onshore / offshore model)

Knowledge of Data Management practices is a plus.

Soft Skills :

Results-driven team player.

Leadership, analytical thinking, and consensus-building communication.

Adaptability to diverse teams and tech literacy levels.

Multi-team coordination under tight deadlines.

Flexibility in fast-changing environments.

Location : Casablanca

Expected start date : ASAP.