Job Description
About PSA BDP :
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5, people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5, customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Scope :
This role will support the sales team with connecting suppliers, gets best prices and submit offers to customers, follow up quotation, increase win / hit ratio & handle the shipment / routing order.
Responsibilities :
Key Competencies and Skills
Strong verbal and written communication skills in both English and local language(s).
Timely updates of reports and system requirements
Must be able to work under pressure ▪Ability to multitask and strong technical ability ▪Is a critical thinker - recognizes opportunities for improvement. ▪Knows and understands BDP's Vision, Mission and Values. ▪Timely Milestones update on shipment to customers
Functional Standards
Solid knowledge of marketing tools ▪Powerpoint, Word, Excel ▪Possess excellent presentation skills.
Dimensions / KPI’s
30+ phone calls / daily to gain customers ▪Follow up quotation with aim to Win & increase win ratio ▪Answers price offer request in 2 hrs. ▪Fix weekly 10+ appointments ▪75 quotation Per week ▪35%-win ratio of total Enquiry received
Key Interfaces
Country Sales Manager ▪Customers ▪Sales Team ▪Suppliers / Agents / Carriers ▪Operations Qualifications / Experience -Minimum of 2 years business experience in sales support or telemarketing at freight forwarding company -Fluent in English – written and verbal communication -Computer Skills : Outstanding Microsoft Office Package (Excel, Word, PowerPoint, etc.)
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