Credit & collections analyst "fluent in english" / casablanca

A Casablanca based office is looking for a Credit & Collections Analyst. The role is for evaluating customer creditworthiness, establishing new and current customer credit limits, sales order releases, and ensuring timely payment of outstanding debts for their portfolio. This role requires strong analytical, communication, and negotiation skills to optimize cash flow and minimize credit risk.

FULLY ENGLISH SPEAKING

• Prepare customer statements and aging files and reviews of past due invoices and unapplied payments, including follow-up with the customer to ensure timely resolution of disputed and / or unpaid invoices.
• Follows up on aged accounts receivable items and tracks status of contact and payment by notation of the nature of each contact, results, and any follow-up action that must occur. Independently follows through on required actions.
• Communicate timely and effectively with sales teams and other internal teams to resolve customer invoices, disputes, credits, short pay, etc.
• Appropriately escalates issues to and involves the right resources so that action plans can be prepared and agreed upon for implementation. Brings recurring issues and discrepancies to the attention of their supervisor and collaboratively works to implement a sustainable solution.
• Help resolve payment discrepancies and perform account reconciliations as needed.
• Take proper collection actions.
• Collaborates with other internal departments.
• Meets or exceeds key performance metrics and goals.
• Ensure internal controls are being followed.
• Miscellaneous tasks / ad-hoc request as needed.

Required Skills / Abilities :