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Consultant technique ServiceNow

Consultant technique ServiceNow

InetumCasablanca , Marruecos
Il y a 19 jours
Description de poste

Mission

The position :

  • You will be integrated into the Global Tooling teams, more specifically into the ServiceNow teams.
  • You will contribute to the evolution of our platform, integration of new modules, new projects, automation, Artificial Intelligence, upgrade of the platform and interconnection with other ITSM.

The missions :

  • Actively participate in major development projects of the platform.
  • Develop and customize by using Workflow Designer, Flow Designer, Javascript and Data Querying
  • Contribute to evolution of ServiceNow modules (ITSM, SPM, CSM, …)
  • Contribute to version upgrades.
  • Contribute to the implementation of new ServiceNow modules.
  • Maintain and enhance existing ServiceNow applications and modules.
  • Handle minor evolutions and incident resolution.
  • Participate in the automation of recurring tasks.
  • Collaborate with stakeholders to understand their needs and translate them into technical requirements.
  • Be proactive and share your experience with the team.

    • Profile

  • At least 3 years of experience as a Service-Now developer.
  • CSA, CAD certifications are mandatory. ITSM Specialist is a plus, as well-as ITIL v3 or v4 certification.
  • Strong knowledge of JavaScript, REST web services, data querying, workflow designer, and flow designer.
  • Mastery of ACLs.
  • Experience with upgrades / cloning is a plus.
  • Ability to work independently and communicate effectively with stakeholders.
  • Fluent in both French and English, both written and spoken.
  • Bachelor's degree in IT or equivalent.
  • Two successful experiences as ServiceNow Developer.
  • You have already work in an Infrastructure Services context.
  • Ability to analyze, synthesize and solve problems.
  • Team spirit, collaboration and communication.
  • Fluent English and French, spoken and written.
  • Strong motivation
    • Créer une alerte emploi pour cette recherche

    Consultant Servicenow • Casablanca , Marruecos